Online Sample Return Forms - Benefits & Incentives - January 2025

The best way to ensure your report is the most complete it can be is providing us with all of the requested information on the sample return form. Our online sample return form process is designed to filter the information you provide directly into our database. 

Here are the some benefits/incentives to use our Online Sample Return forms:

1. Accuracy – When we import your online form to our database, the information you provided is transferred. This helps avoid errors when reading illegible handwriting on the paper forms. 
   
   
2. Time – Typing into the online form saves time compared to filling it out by hand. Similarly, instead of manually entering information from a paper sample return form, importing the online form saves us valuable time in getting your samples entered for testing. 
   
   
3. Email copy - Once you click Submit, you receive an email with the form information. This is a great way to have a copy of the form, the date you submitted it, and keep it on file for your records. The system also sends our receiving staff a copy of the email. This helps alert us of large and rush jobs. 
   
   
4. Tutorials/Video Tips - We offer tips throughout the online forms and tutorial videos that have been updated at https://www.dyneusa.com/videos: 
   

   Completing the Online Sprinkler Return Form

   Completing the Online Foam, Antifreeze, and Dry Chemical Return Form

5. Support - We are here to answer your questions. During business hours we take calls on our 800 number and have a chat option on our website.  After hours? Send us an email and we’ll get back to you the next business day.
   
   
6. Feedback- Let us know what we can do to improve the form. We are continuously enhancing our processes. Have an idea? We appreciate your feedback.

Sprinkler Sample Return Form Survey

Foam Sample Return Form Survey

Questions? Contact us today by calling (800) 632-2304 or emailing lab@dyneusa.com.

©Dyne Fire Protection Labs 2025